Contact Center Solutions

Sennheiser contact center headsets are designed to deliver an excellent customer experience with Sennheiser innovations that filter out unwanted noise, clarify speech, and deliver an enhanced audio experience for both speaker and listener.

of call centric workers use a headset during an average workday for inbound and outbound calls from their desk

of call centric workers spend more than half of their time at their desk

need a headset that enables them to speak at the phone while walking around

would consider replacing their headset for use at work if it doesn’t sit comfortably on the ears or head


Contact center professionals spend long duration on the phone in a busy and stressful working environment where background noise is often named as the biggest challenge making it difficult to concentrative and stay productive.

Up to 30% are dissatisfied with open workspace noise

63% say their loud colleagues are their greatest distraction

89% say they are more productive when working alone


All Sennheiser contact center headsets improve productivity and efficiency and enables you to deliver an excellent customer experience. Choose between wired and wireless DECT headsets to find the best suited headset to fit your needs.

SDW 5000

Talk with impact
Experience the impact of a wireless DECT communication hub that delivers rich, natural sound and total flexibility to busy, modern workplaces

D 10

Everyday wireless freedom
The streamlined design of the new series of Sennheiser D 10 wireless DECT headsets makes no compromises when it comes to exceptional sound

SC 600

Outstanding clear communication
Benefit from outstanding audio in busy office spaces with the premium wired SC 600. When nothing but outstanding customer experiences will do

SC 200

Put talk in focus
Maintain energy and focus with clear communication between you and your listener and enjoy robust, wired headsets with all-day comfort


Sennheiser contact center headsets are compatible with all major desk phone and softphone brands.

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Free company trial

The Sennheiser professional trial program gives you the opportunity to experience a full range of headsets before you decide on the best solutions for your contact center. Please note that Sennheiser reserves the right to qualify the incoming requests.