Ear Bluetooth Headset for Smart Phones

Presence™ Basic

이동이 잦은 비즈니스 사용자를 위한 프리미엄 블루투스 헤드셋 (휴대 케이스 불포함)
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제품 번호 504577

제품 정보

PRESENCE™는 이동이 잦은 비즈니스 사용자를 위한 프리미엄 블루투스 헤드셋으로 사용자와 상대방 모두에게 안정적인 탁월한 커뮤니케이션을 제공합니다.
3 디지털 마이크 시스템, peak-Focus™, WindSafe™ 기술은 소란스러운 환경에서도 더 맑고 더 선명한 사운드를 제공하며, 동급 최고의 젠하이저 HD는 까다로운 환경에서도 스피치 명료성을 최적화해줍니다. 이 날씬한 경량 헤드셋은 팟캐스트와 ActiveGard®를 위한 고품질 오디오를 제공하며 음향 쇼크로부터 사용자를 보호해줍니다. 한번의 충전으로 보다 넓은 범위에서 최대 10시간의 통화가 가능합니다.


성능

  • 동급최고의 사운드 –젠하이저의 HD 사운드와 음성 명료성은 더 선명하고 자연스러운 오디오 경험을 보장해줍니다.

  • 최신 Bluetooth® 4.0 기술

  • SpeakFocus™ 기술 - 스피치 명료성에 최적화되어 모든 환경에서 명확한 HD 음성 제공

  • WindSafe™ 기술 - 실외 환경에서 공력 소음 감소

  • Ownvoice 감지기 - 스피치 명료성을 최적화하며 주의력을 분산시키는 배경 소음 제거

  • ActiveGard® 기술 - 음향 쇼크와 갑작스러운 볼륨 증가로부터 청력 보호 제공

  • 디바이스와 환경에 따라 최대 25미터로 범위 향상

  • 한번의 충전으로 협대역에서 최대 10시간, 광대역에서 최대 10시간 통화 가능

  • 사용이 간단한 직관적인 사용자 인터페이스

  • 음성 프롬프트를 통한 즉각적인 상태 확인

  • iPhone® 배터리 미터를 통한 실시간 배터리 모니터링

  • 사운드 만큼 강렬한 모습과 느낌을 제공하는 경량의 상징적인 디자인

  • 2년간의 국제적인 보증


구성품

  • PRESENCE™ headset
  • Car charger
  • USB charging cable
  • Ear hook
  • 4 x ear sleeves
  • Quick guide
  • Safety guide

기술 자료

  • 어댑터
    USB
  • 주파수 응답 (마이크로폰)
    150 - 6800 Hz
  • 마이크로폰
    Digital MEMS-Microphone (3 Microphones)
  • 블루투스 버전
    Bluetooth® Version 4.0
  • 지원 프로파일
    HSP 1.2 + HFP 1.6 + A2DP 1.2
  • 주파수 응답
    100 - 15000 Hz
  • 최대 음압 레벨
    118 dB limited by ActiveGard®
  • 이어 커플링
    Ear hook
  • 충전 시간
    1h20
  • 대기 시간
    up to 14 days
  • 통화 시간
    up to 10h
  • 스피커 유형
    closed, dynamic
  • 케이블 제외한 무게
    approx. 13g

FAQ

  • Are there different models in the PRESENCE Series?

    The PRESENCE Series consists of three (3) variants:

    • PRESENCE Basic
    • PRESENCE UC
    • PRESENCE UC ML


    Presence™ Basic ( #504577 )
  • How does the Voice Dialing work on the PRESENCE?

    On the PRESENCE the voice dial works only with the last paired device. So if two mobile phones are connected at the same time then voice dial will only work with what the voice prompt refers to as "Phone 2" (ie: the last phone that was paired).

    Also if using a BTD 800 and it was paired after the PRESENCE was paired to a mobile phone the BTD 800 is now the device that was paired second hence it is the one that the PRESENCE it trying to use for voice dialing. Typically voice dialing via BTD 800 to softphones is not implemented by the softphone manufacturers and hence voice dial is not an option via the BTD 800.

    In a situation where the device that will be used with voice dialing is not in the correct sequence (ie: it is not the last device paired) you can remove existing pairings and re-pair the devices in the sequence that fits with what voice prompt needs. For example pair the PRESENCE to the BTD 800 and then pair to the mobile phone so that the mobile phone is the second device paired and hence will receive the voice dialing prompts.



    Presence™ Basic ( #504577 )
  • How do I do a factory reset on the PRESENCE headset?

    To reset the PRESENCE headset back to factory settings please follow these steps:
    1) Turn the headset off.
    2) Connect the headset to a power supply using the charging cable.
    3) Keep both the volume buttons pressed and power on the headset. The LED will flash purple three (3) times and then enter pairing mode (LED alternates flashing red/blue). The headset now tries to pair to a Bluetooth device.



    Presence™ Basic ( #504577 )
  • How do I turn voice commands on/off on the PRESENCE?

    Voice prompts are the commands from the headset that let you know certain information (ie: "phone 1 connected" or "3 hours of battery left", etc). Voice prompts are enabled as the default factory setting. 

    If you want to turn the voice prompts off please follow these steps: 

    1. Turn the Presence on but make sure it's not actively paired to anything (ie: have the cell phone Bluetooth turned off).

    2. Press and hold both volume buttons until you hear 4 chimes and now voice prompts are disabled. 

    NOTE: To turn voice prompts back on repeat steps 1 and 2.



    Presence™ Basic ( #504577 )
  • What are the differences between the different PRESENCE models?

    The PRESENCE is offered in three (3) versions and all versions are available in the market place. The versions are:  

    - PRESENCE - Headset Only

    - PRESENCE UC - Headset plus BTD 800 Bluetooth Dongle & Carry Case

    - PRESENCE UC ML - Headset plus BTD 800 Bluetooth Dongle & Carry Case (Microsoft Lync (ML) optimization is in the headset)  

    NOTE: The PRESENCE is orientated towards the consumer market whereas the PRESENCE UC and PRESENCE UC ML are aimed at the professional business market for Unified Communications. On our website the PRESENCE UC and PRESENCE UC ML are on the same product page and you select the specific model from the drop down option on the page itself.



    Presence™ Basic ( #504577 )
  • What should I do if the PRESENCE mutes when Microsoft Lync Screen sharing is used?

    If when using the PRESENCE with Microsoft Lync screen sharing the PRESENCE begins to mute and un-mute randomly that indicates there is an interaction issue occurring between the headset and Microsoft Lync software. This issue was resolved through firmware updates so ensure that the latest firmware version has been installed on the PRESENCE.

    Firmware updates can be obtained through the Sennheiser Updater: (http://en-us.sennheiser.com/telecommunication-business-support-service-support-software).

    To install firmware connect the PRESENCE to the computer via the USB cable. Ensure the PRESENCE is deactivated or the Sennheiser Updater will not recognize it. Once the Sennheiser Updater software has recognized the PRESENCE will appear in the Sennheiser Updater. Click on the "OPTION" tab at the top of the Sennheiser Updater and then select the "Check For Updates" option. Any new firmware updates will appear and can be installed by clicking the "UPDATE" button.



    Presence™ Basic ( #504577 )
  • Why is the PRESENCE not functioning correctly on an iPhone 5?

    If when using the PRESENCE with an iPhone 5 the microphone quality is not optimal it indicates that there is an interaction issue occurring between the headset and iPhone 5 microphone input software. This issue was resolved through firmware updates so ensure that the latest firmware version has been installed on the PRESENCE.

    Firmware updates can be obtained through the Sennheiser Updater: (http://en-us.sennheiser.com/telecommunication-business-support-service-support-software).

    To install firmware connect the PRESENCE to the computer via the USB cable. Ensure the PRESENCE is deactivated or the Sennheiser Updater will not recognize it. Once the Sennheiser Updater software has recognized the PRESENCE will appear in the Sennheiser Updater. Click on the "OPTION" tab at the top of the Sennheiser Updater and then select the "Check For Updates" option. Any new firmware updates will appear and can be installed by clicking the "UPDATE" button.



    Presence™ Basic ( #504577 )
  • How do I select my USB headset as a default device?



    Presence™ Basic ( #504577 )
  • How do I set up a headset to have independent sound on the headset and PC speakers?

    The ability to have the communications audio (ie: phone calls through a soft phone software) separate from the computer audio is a setting within the computer's operating system. Basically you are setting the computer settings to have two (2) default playback sources. One playback source will be the headset (for all communications related audio) and one source will be the computer speakers (for the computer audio, system alerts, etc).
    It will depend on the computer and software that you are running as to the level of control that is allowed in configuring a component like a headset. Typically when a headset is connected to a computer there is the option of selecting it as the audio communication device or the audio playback device or both. This is typically set up through the audio settings/sound devices on the PC.
    If the headset was selected as both the communication device and the audio play back device all sounds from the PC would come through the headset. When the headset is selected for both audio playback and as the communication device then there should be two different sets of volume (one for audio and one for communication) that can be adjusted separately.
    If the headset was selected as the communication device but not the audio playback device then the headset would only be utilized in communications applications (like Skype) and other sounds would play back through the device that is selected for audio playback (like the PC speakers) hence the audio is independent of each other depending on the application.



    Presence™ Basic ( #504577 )
  • A2DP란 무엇이며 어떤 기능을 합니까?
    A2DP (Advanced Audio Distribution Profile)는 블루투스 연결을 통해 멀티미디어 오디오를 다른 장치로 스트리밍하는 방법을 정의하는 블루투스 프로파일입니다.

    젠하이저의 블루투스 헤드폰은 대부분 A2DP 프로파일을 통해 블루투스로 최상의 오디오 전송을 보장하므로 탁월한 음질을 구현합니다.

    주의: 연결하려는 기기가 A2DP를 지원하지 않으면 젠하이저 제품과 기기 간에 연결 문제가 발생할 수 있습니다. 이 경우 대부분의 블루투스 칩셋 제조업체에서 A2DP 프로파일을 활용할 수 있도록 제공하는 블루투스 칩 펌웨어 업데이트를 확인해 보십시오.

    Presence™ Basic ( #504577 )
  • Why is there a limited frequency response range when using Bluetooth?

    Sennheiser headphones have a frequency response range that the headphones are capable of reproducing and this is the range that is listed in the technical specifications of the product.

    When Bluetooth is being used the actual frequency response range is dictated by the device that the headphones are connected to and the frequency range that the device can transmit audio over Bluetooth. Hence the headphones are limited to the range that the device is transmitting.

    For example if the headphones had a frequency range of 15-22,000 Hz but the device that the headphones are connected to can only transmit a frequency range of 19-19,000 Hz then the headphones are limited to this narrower range when connected to this device via Bluetooth. 



    Presence™ Basic ( #504577 )
  • A2DP

    A2DP is the acronym for Advanced Audio Distribution Profile.



    Presence™ Basic ( #504577 )

다운로드

  • 안전 가이드
  • Technical Information
    • Bluetooth® Compatibility PC / MAC Disclaimer (120 KB) Download

      For use with some PC and MAC models you may have to purchase a BTD800 to ensure compatibility.

  • 기술 자료
    • Presence™ Basic - Fact Sheet (1.1 MB) Download

  • 사용 설명서
  • Digital Brochures
  • EU Declaration of Conformity
    • EC Declaration of Conformity (110 KB) Download